Privacy Policy

Introduction

This Privacy Policy explains how MedicoBharat collects, uses, stores, and protects customer information when users access our website and healthcare-related services.

Information We Collect

A lab test booking cannot be fulfilled without a few specific details — someone has to reach the right house and the report has to reach the right phone. We collect those, and no more than those.

• • Name and mobile number
• • Home address for sample collection, with a landmark
• • The test or package selected, and the city or locality
• • A prescription image, only when you choose to send one
• • Website usage and technical information

How We Use Information

Your details are used to run the booking you asked for. They are not sold, and they are not used to market anything to you that you did not ask about.

• • Confirming your slot and address by phone or WhatsApp
• • Sending a phlebotomist to collect the sample, and processing it at the laboratory
• • Delivering your report as a PDF on WhatsApp and email
• • Customer support and follow-up on that booking
• • Managing website functionality and security

Data Security

MedicoBharat takes reasonable measures to protect customer information and maintain data privacy and security.

Third-Party Services

Certain third-party services such as payment providers, analytics tools, and communication platforms may be used to improve website functionality and customer support.

Cookies & Website Usage

MedicoBharat may use cookies and technical tools to improve website performance, user experience, and analytics.

Policy Updates

This Privacy Policy may be updated periodically to reflect changes in services, website functionality, or legal requirements.

Contact Us

For questions related to this Privacy Policy or customer data, users can contact MedicoBharat through the official contact channels available on the website.